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We handle a wide range of computer problems, including software issues, hardware malfunctions, virus and malware removal, data recovery, screen repairs, and more.
We handle a wide range of computer problems, including software issues, hardware malfunctions, virus and malware removal, data recovery, screen repairs, and more.
We handle a wide range of computer problems, including software issues, hardware malfunctions, virus and malware removal, data recovery, screen repairs, and more. Most issues that don’t require parts can be resolved the same day or within 24 hours. If parts are needed, repair time depends on part availability, but we aim to complete the repair within 24 hours of receiving the necessary part.
Yes, we offer both on-site repairs and remote support! Our on-site technicians are available for a $75 dispatch fee and $150 per hour. For remote support, we charge $75 per issue (up to 15 minutes) and $150 per hour for anything beyond 30 minutes. Need help? Request a technician today to schedule your service!
We service a wide range of brands and models, including major manufacturers like Dell, HP, Lenovo, Acer, ASUS, Apple (MacBooks and iMacs), Microsoft Surface, and more. Whether it’s a desktop, laptop, all-in-one, or custom-built PC, we’ve got you covered. If you’re unsure whether we can repair your device, just reach out—we’re happy to help!
For most standard repairs, we offer free diagnostics. However, for custom builds or complex issues that require more than 5 minutes to diagnose, we charge our standard hourly rate of $150 to cover the time and expertise involved. Feel free to reach out if you have any questions about your specific situation!
Yes, we offer data recovery services for a variety of situations, including accidental deletions, hard drive failures, corrupted files, and more. Whether it’s a traditional hard drive, SSD, or external storage device, we’ll do our best to recover your important data. Contact us today to discuss your specific data recovery needs!
We always prioritize protecting your data during repairs. For most issues, your data remains safe and intact. However, in cases involving severe hardware failures or system reinstalls, there may be a risk of data loss. We recommend backing up your data before any repair when possible. If needed, we also offer data backup and recovery services to help safeguard your important files.
We accept a variety of payment methods for your convenience, including Cash, Check, Credit Card, Cash App, and Venmo. If you have any questions about payment options, feel free to reach out!
You can cancel any scheduled service with at least 24 hours' notice without any fees. For cancellations made within less than 24 hours of the scheduled appointment, a $50 cancellation fee may apply. If a technician is already en route or on-site, the standard dispatch fee will still be charged. For subscription services like GeekMobi Care, you can cancel anytime—there are no contracts or long-term commitments. Just reach out to us, and we’ll process your cancellation promptly!
Absolutely. We provide thorough virus and malware removal services to clean your system, optimize performance, and help prevent future infections.
GeekMobi Care is our all-in-one computer management service that offers real-time PC monitoring, automatic updates, performance optimization, and remote IT support. It’s designed to give you peace of mind with expert care for your computer.
Yes! GeekMobi Care is a flexible month-to-month subscription with no contracts. You can cancel anytime without penalties.
With GeekMobi Care, you’ll receive priority support. Depending on the issue, we can provide remote support or schedule an on-site repair. Hardware repairs may incur additional fees, but you’ll receive discounted rates.
Remote support is billed at $75 per issue (up to 15 minutes) and $150 per hour for anything over 30 minutes. It’s perfect for quick fixes and troubleshooting without the need for an on-site visit.
We take data protection seriously and always strive to keep your data safe during repairs. In cases where data may be at risk (like during system reinstalls), we’ll discuss backup options with you beforehand.
Yes! We offer a 30-day warranty on labor and any parts we provide. If you encounter any issues related to the repair within this period, we’ll make it right.
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